By combining and expanding the proven capabilities of Dragon Medical One (DMO) and Dax Copilot (DAX), Dragon Copilot promotes clinician well-being, improves efficiency, improves patient experience, and promotes economic impact.
Redmond, wash., March 3, 2025 /PRNewswire/ – On Monday, Microsoft Corp. announces Microsoft Dragon Copilot, the first AI assistant in clinical workflows that combines DMO's trustworthy natural language speech dictionary capabilities with DAX, finely tuned generation AI, and listening capabilities around health care therapy protective devices. Part of Microsoft Cloud for Healthcare, Dragon Copilot is built on a secure, modern architecture that enables organizations to deliver enhanced experiences and results in a care environment, just like providers and patients.
Burnout among U.S. clinicians has decreased from 53% in 2023 to 48% in 2024. However, permanent burnout is felt across the elderly population and occupation, and a significant shortage of the US workforce is predicted. In response, the health system is adopting AI to streamline management tasks, enhance care access and improve faster clinical insights worldwide.
“We have believed that at Microsoft we believed that AI could free clinicians from much of the administrative burden of healthcare and focus on caring for patients.” “With the launch of the new Dragon Copilot, we are introducing the first unified voice AI experience into the market, leveraging reliable decades of expertise that consistently strengthens the health and clinical and financial outcomes of the provider organization and the patient providers they serve.”
“With Dragon Copilot, we not only enhance the way we work with EHR, but also leverage Microsoft's ecosystem of AI support across our organization to provide consistent, intelligent experiences everywhere we work. “It is this ability to enhance the patient experience while streamlining the workflow of clinicians that make Dragon Copilot a game-changer.”
Dragon Copilot combines DMO's speech capabilities to help clinicians document billions of patient records with Dax's Amanvient AI technology, which has helped over 3 million patient conversations in 600 healthcare in the past month alone. With these surrounding AI capabilities, the organization already recognizes important outcomes, with clinicians reporting that they saved 5 minutes per encounter, with 170% of clinicians saying they reduce burnout and fatigue, and 262% of clinicians saying they are unlikely to leave the organization.
The main features of Dragon Copilot allow clinicians and other care providers to:
Streaming Documents: Clinicians can use multilingual surrounding note creation, automated tasks and multilingual support, personalized styles and formats, natural language oral features, voice memos, editing, customized text, templates, AI prompts, and more. SOURCES.AUTOMATE Task: New features allow clinicians to automate important tasks such as ordering conversations, summarizing notes and clinical evidence, referrals, and post-visit summary in one centralized workspace.
Clinicians working across outpatient, inpatient, emergency department and other care settings will benefit from the fast, accurate, safe, intuitive voice and surrounding capabilities of Dragon Copilot, recording care, navigating electronic health record (EHR) workflows and performing other administrative tasks. Dragon Copilot will generally be available in the US and Canada in May, followed by the UK, Germany, France and the Netherlands. Microsoft is also working to bring new dragon experiences to other major markets using today's Dragon Medical.
“We recognize the need for administrative burnout affecting clinicians and the need to improve patient care access, and the latest evolution of Dragons represents an important advance in reducing this tension,” said Glenn Kerns and CIO of Ottawa Hospital. “We are excited to be one of Canada's first customers to use Microsoft's ambient, generative AI technology. The latest evolution of Dragon Copilot could help ease the burden on clinical teams' documentation.”
Microsoft's extensive ecosystem of healthcare industry partners enables healthcare organizations to unlock more value from Dragon Copilot by accessing new solutions and integrated products. These partners include leading EHR providers, independent software vendors, system integrators and cloud service providers. Each of these plays a unique role in enabling organizations to deliver meaningful results using Dragon Copilot solutions.
Embracing AI innovation with secure data estate and responsible AI
Dragon's new capabilities are built on a secure data estate and incorporate healthcare-specific clinical, chat and compliance safeguards for accurate and secure AI output. It also helps guide the development and use of AI in line with Microsoft's responsible AI principles. We have developed responsible AI through design, and we are continuing to commit to sharing this journey's learning with our customers, as these technologies have a positive impact on both the healthcare ecosystem and the broader society.
For more information about Microsoft Cloud for Healthcare, visit the Microsoft Health and Life Sciences Press site. For more information about Dragon Copilot, click here or see Booth #2221 on HIMSS.
Microsoft (NASDAQ “MSFT” @Microsoft) creates platforms and tools powered by AI to provide innovative solutions to meet the evolving needs of our customers. Technology companies are committed to making AI widely available and responsible for doing so, and their mission is to ensure that everyone and every organization on the planet can achieve more.
1 Microsoft survey of 879 clinicians from 340 medical institutions using Dax Copilot. July 2024
2 Microsoft survey of 879 clinicians from 340 healthcare organizations using Dax Copilot. July 2024
3 Microsoft survey of 879 clinicians from 340 medical institutions using Dax Copilot. July 2024
A survey of 413 patients conducted by multiple healthcare institutions where four clinicians use Dax Copilot. June 2024
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Source Microsoft Corp.
