Increased investment in ERP, AI and RCM, coupled with strategic partnerships, will help healthcare providers meet market demand, according to the ISG Provider Lens™ report
Sao Paulo, February 25, 2025 – (Business Wire) – Brazilian healthcare companies say quality of healthcare and access to it, according to a new research report released today by Information Services Group (ISG). Both are rapidly adopting innovative technologies to improve. (NASDAQ: III), a global AI-centric technical research and advisory company.
The 2024 ISG Provider Lens™ Healthcare Digital Services report discovers that a report for Brazilian countries seeks innovative solutions to improve patient care while improving unique operational efficiencies I did.
Brazil's healthcare sector faces key challenges ranging from access disparities to the need to improve technology infrastructure. Private healthcare providers and the Public Unified Health System (SUS) are seeking technologies such as telehealth, AI and data analytics to improve service quality and patient outcomes, the report says.
“Digital transformation is a priority for both public and private healthcare providers,” said James Burke, an ISG partner and industrial lead in healthcare in the Americas. “They are entering into strategic partnerships with technology companies, service providers and healthcare startups to create an integrated platform to monitor and optimize patient care while reducing operational costs. ”
Service providers are increasingly investing in developing cutting-edge tools to provide modern and affordable healthcare. Big data analysis, for example, allows healthcare providers to assess the health and efficiency of health services in Brazilian populations. Hospitals also use analyses to monitor health indicators, develop personalizations of treatment plans, and assist in diagnosis and clinical decisions.
Wearable devices and remote monitoring improve health tracking and promote proactive care, while IoT is designed to monitor ICU patients, track equipment, ensure drug integrity and manage payment systems. It's helpful. Telehealth has expanded remote consultation and access to healthcare for underserved groups, particularly during the Covid-19 pandemic. With improved efficiency, healthcare providers are free to implement advanced technologies, including genomic analysis, to treat complex diseases.
“The constant increase in the number of healthy consumers means that Brazil's private and public health systems must continue to innovate simply to maintain their pace,” says ISG providers' lens research. said Jan Erik Aase, partner and global leader. “This creates an active and healthy marketplace for healthcare technology service providers.”
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The report also examines other trends, including a fundamental transformation of the Brazilian payments market. As a direct result of collective planning between healthcare partnerships, innovations into supplemental healthcare payment models have spurred the demand for robotic process automation and AI, making processing more difficult.
For detailed insight into Brazil's rapidly innovating healthcare services market, see the ISG Provider Lens™ Focal Point Briefing.
The 2024 ISG Provider Lens™ Healthcare Digital Services report evaluates the capabilities of 16 providers across three quadrants.
The report names MV and Phillips Tassy as the leaders of three quadrants each. Accenture and Deloitte are the leaders of two quadrants, while Upflux is nominated as leaders of one quadrant.
Furthermore, intuitive care, planium and sarcus are named as Novas, a company with a “promising portfolio” and “highly future prospects” as defined by ISG – each of which is a Nova, a quadrant.
In the field of customer experience, the persistent system is named the 2024 Global ISG CX Star Performer among Healthcare Digital Service Providers. Persistent Systems scored the highest customer satisfaction score on ISG's Voice of the Customer Survey. This is part of the ISG Star of Excellence™ program and is the highest quality recognition in the technology and business services industry.
The 2024 ISG Provider lens™ Healthcare Digital Services report for Brazil is available for subscribers or for one-time purchases on this web page.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant Research Series is the only service provider assessment to combine empirical, data-driven research and market analysis with the real-world experience and observation of ISG's global advisory team. Companies find a wealth of detailed data and market analysis that help guide you to select the right sourcing partner, but ISG advisors use reports to verify their own market knowledge and recommend it to ISG's enterprise clients Create the matter. This study currently offers providers serving worldwide and across Europe, as well as in the US, Canada, Mexico, Brazil, UK, France, Venellax, Germany, Switzerland, Scandinavian, Australia, Singapore/Malaysia. It is targeted. It will be added in the future. For more information about ISG provider lens research, please visit this web page.
About ISG
ISG (NASDAQ: III) is a global, AI-centric technology research and advisory company. A trusted partner of over 900 clients, including 75 of the world's top 100 companies, ISG is a long-time leader in technology and business services, and now leverages AI to help organizations achieve operational excellence and We help you achieve faster growth. Founded in 2006, the company has its own market data, detailed knowledge about the provider ecosystem, and expertise from 1,600 experts around the world, working together to help clients maximize the value of their technology investments. It is known for helping to turn it into.
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