In early 2018, Amy Brown made a life-changing decision. A veteran executive, mother of four and the sole profiteeer of the family, she has stepped out of the role of a safe C-Suite and launched a tech startup with no experience in software development. Her motivation? A deep belief in the ability to listen. A two-time Indiana University graduate, Brown has a degree in human development, family studies and social work, and spent 20 years in healthcare work and policy. She saw firsthand how healthcare organizations have lost key insights hidden in everyday customer conversations. Insights that can improve care,…
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William Jones |ContributorsTrust is the backbone of home healthcare. Patients rely on their provider to show up when they say they will. Insurance companies believe that they actually provided a refund service. Meanwhile, businesses follow their employees protocols and expect to be honest in serving their clients. But what happens when these break? In home health care, visits may not be documented. This can often result in self-confidence erosion, reputational damage, leaving vulnerable patients uncautious. Between 2011 and 2015, an investigation by the Inspector's Office (OIG) brought accounts receivable to $975 million related to home health fraud. There are economic…
Artificial intelligence (AI) has the potential to transform several different areas of the healthcare industry. When it comes to popular healthcare stocks, investors have recently attracted much attention on Elirily and Novonordisk, as well as the potential for blockbuster weight management treatments such as Munjaro, Zepbound, Ozempic and Wegovy. These drugs can lead to billions of income, but Lily and Novo don't rely solely on these drugs to grow their business. The companies are also investigating the possibilities that AI can bring to their businesses. Accounting and consulting firm PWC estimates that the overall addressable market (TAM) for AI in…
Healthcare is being reshaped at an unprecedented pace, with leaders shunning and being innovated, strengthened and guided by innovation, innovation and collaboration. You need to read the June edition of the six strategic priorities board trends and focus on your organization to succeed. Advances in Academy for Healthcare Leadership combine Honey's nationally recognized in-depth knowledge of the healthcare industry with Cornell University's executive education expertise. Whether you take your career to the next level or strengthen your leadership role, the academy can help you compete in an increasingly complex environment. Sign up online to experience practical learning centered on healthcare,…
A recent survey of leaders at Deloitte Center Health Solutions Center Healthcare Finance revealed that 84% were concerned about business conditions that result from potential regulatory and policy changes, macroeconomic uncertainty, and disruptions related to tariffs and supply chains. In particular, 73% of respondents reported concerns about revenue growth and operating profitability (Figure 1). This shows a change from Deloitte's early outlook in 2025. Deloitte Centre for Health Solutions conducted its 6th Annual US Healthcare CFO Survey in the Spring of 2025. We investigated 64 US healthcare finance leaders, including 32 from the health system and 32 from the health…
Texas has taken an important step towards regulating artificial intelligence (AI) with the passage of House Bill (HB) 149 and Senate Bill (SB) 1188. The private sector, including health care providers. The law is designed to promote transparency and responsible deployment of AI, particularly in the context in which automated systems are used to make decisions that have a substantial impact on individuals. Additionally, SB 1188, which was signed into law on June 20, 2025 and effective September 1, 2025, introduces certain requirements for healthcare providers using AI in a diagnostic context and also prohibits physical offshoring of electronic medical…
Four factors found in the Home Care Cooperative, an institution owned and directed by workers, can promote improved quality of care for patients and also lead to improved outcomes for traditional institutions. These factors inherent in home care cooperatives include being a co-owner, the selective employment process that develops teams of high-performance workers, and the increased motivation that arises from workers taking part in care plans and access to high-quality training programs. “The expansion of the home care cooperative model and the adoption of traditional institutional cooperative practices can contribute to a significant improvement in the quality of home care…
In 2024, home healthcare produced an average annual growth rate of 8.5%, resulting in a slowdown from the 10.8% increase in 2023. The slowdown is attributed to a decline in spending growth following the Covid-19 pandemic, according to a new report from the Centers for Medicare and Medicaid Services (CMS) published in Health Issues. Still, the report's authors predict that national health spending will reach $8.6 trillion by 2033. From 2024 to 2033, growth in national healthcare spending is expected to outweigh GDP growth, at 5.8% versus 4.3%. By 2033, the share of the healthcare sector's economy will reach 20.3%,…
This article is part of the HHCN+ membership Providing behavioral health services in patients' homes can make services more effective and make patients more comfortable, but the already complicated regulatory and reimbursement situation for these services is set to be even more challenging. With the Senate considering cutting large portions of Medicaid, there is a greater possibility that states will cut funding for home and community-based services. This puts home behavioral healthcare reimbursement at even greater risk. Advocates of home care are pushing to wipe out regulatory reforms to protect access and ensure critical services are meeting increasing demand. “Behavioral…
This week's pledge Healthcare Industry and Ministry of Health and Human Services (HHS) The pre-authorization (PA) was a positive public relations message masked as a fundamental declaration of a game-changing policy commitment. In summary, the insurance company group is AHIP Blue Cross Blue Shield Association I agreed to address some topics: Standardization of electronic pre-authentication Reduce the scope of claims covered by prior permission Ensures continuity of care when patients change plans Improved communication and transparency in decisions Enlarge real-time response Ensure medical reviews for unapproved requests There are critics of the PA process throughout the healthcare industry. Doctors, hospitals,…