Nottingham, UK, April 8, 2025 – (Business Wire) – IdeaGen, the global leader in regulatory compliance software, and the well-known medical group for medical staff and maritime services (MHG), have agreed to a groundbreaking partnership set up to change the operation and safety of the maritime industry.
This groundbreaking collaboration simplifies and streamlines the safety, compliance and healthcare management of maritime organizations, including cruise lines, offshore platforms and commercial vessels.
For the first time, businesses can manage their compliance operations and health professionals and services procurement through a single comprehensive contract, an unprecedented milestone in the industry.
The innovative products combine IdeaGen's cutting-edge software with MHG's global network of over 5,000 health professionals around the world with a network of 900 health facilities to provide an overall end-to-end healthcare service.
Speaking about the relationship, IdeaGen CEO Ben Dorks said, “The complexity of keeping people safe at sea is not underestimated, and this new partnership not only simplifies this for the maritime and offshore industry, but also increases efficiency, improves results, and ensures the safety and welfare of passengers and crews.
“It dramatically reduces both customer complexity and costs, but most importantly, it can enhance healthcare, safety and compliance.”
This was a point reflected by Sylvina Nolte, MHG's Chief Operating Officer. “The maritime industry correctly demands the highest standards when it comes to recruiting and selecting medical professionals needed to provide care at sea. This partnership allows businesses to seamlessly address these key challenges.
“Our combined services make it easier than ever for organizations to focus on core operations, ensuring robust support for crews and passengers.”
IdeaGen's platform offers centralized solutions for every aspect of the fleet's medical work, from crew health checks and passenger records to inventory, compliance with strict compliance standards such as HIPAA and GDPR, and compliance with strict compliance standards such as ships, crews and healthcare providers.
This perfectly complements MHG's healthcare services, including 24/7 mental health and telemedicine advice and support, access to medical facilities for professional consultation, pre-employment medical testing, and access to other coastal health services (referral, case management, exercise, and more). Together, they set benchmarks for operational efficiency in the maritime sector and crew safety.
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Ben added: “The purpose of Ideagen is to protect people, operations and reputations in highly regulated industries. Our partnership with MHG illustrates our commitment to providing innovative and practical solutions for organizations to manage risk, manage costs and improve safety standards.”
In addition to our specialized marine solutions, IdeaGen software supports over 2 million users every day, managing health and safety, risk, quality and compliance.
Customers include 95% of the cruise industry, over 900 hospitals and healthcare centers, 15 of the top 20 global pharmaceutical companies, nine of nine global aerospace and defense companies with over 10 government agencies, nine of the top 10 accounting companies, 250 global aviation organizations, and 65% of the energy of the 65% of global food and drink brands.
Key features of partnerships
Comprehensive Services: One contract provides both medical professionals and software that enhances compliance.
Global Reach: Access to MHG's over 5,000 maritime professionals and a network of healthcare facilities covering over 900 locations around the world supported by Ideagen's best-in-class compliance platform, already used by more than 95% of the cruise industry.
24/7 Support: 24-hour telehealth and mental health support for crew welfare in the main language.
Increased efficiency: IdeaGen's software solutions streamline safety, compliance and risk management and reduce management burden.
Scalability: tailored to meet the needs of both small commercial operators and large cruise lines.
About IdeaGen
Ideagen brings clarity and confidence to the safe hands and trustworthy voices that protect our world.
By integrating deep regulatory expertise and innovation with affordable best-in-class software, it provides reliable and meaningful intelligence for regulated, highly compliant industries, including life sciences, healthcare, banking and finance, aviation, defense, manufacturing, and construction.
From field to flight decks, from frontlines to meeting rooms, the 16,000 customers include over 250 global aviation organizations, nine out of the top 10 accounting firms, nine out of the top 10 global aerospace and defense companies, 15 out of the top 20 global pharmaceutical companies, and 65% of the top 20 global food and drink companies. New York and Johnson Matey.
Headquartered in Nottingham, UK, with offices in the US, Australia, India, Malaysia and the United Arab Emirates, more than 1,800 colleagues are dedicated to helping industries turn risk into resilience.
Approx. MHG
Maritime & Healthcare Group (MHG) is a global global health provider specializing in the maritime and healthcare industries. MHG is located in six offices, a network of over 5,000 healthcare professionals and over 900 healthcare facilities, serving clients in the cruise, commercial, offshore and onshore healthcare sectors.
MHG offers integrated end-to-end health services solutions, providing significant efficiency, cost savings and an overall customer experience. Supported by a scalable operational platform, we provide services with reliability, operational excellence and excellent quality.
For more information, please visit www.maritimehealthcare.co.
This game-changing partnership is set to impact the entire maritime industry by creating a safer and more efficient environment for everyone. To learn more about this innovative solution and its benefits, visit the IdeaGen website.
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contact address
For media enquiries, please contact us: Rebecca Watson Marketing Communications Manager rebecca.watson@ideagen.com +44(0)7899 755 636
