Hartford HealthCare hospitals report that they lead in patient safety and quality care.
HARTFORD, Conn. — All seven of Hartford's health care hospitals have earned an “A” rating for safety for the second year in a row from Leapfrog Group, one of the nation's leading hospital monitoring organizations.
This distinction demonstrates the hospital's continued commitment to providing the safest care possible throughout Connecticut.
“This accomplishment is for our patients and the communities we serve,” said Jeffrey A. Flax, president and CEO of Hartford HealthCare. “This confirms that patients can expect the safest care in the country right here in Connecticut.”
The Leapfrog Group's safety grades are highly rated by patients, with hospitals earning a D or F grade associated with a 92% higher risk of avoidable death. In addition to the hospital recognition, Hartford HealthCare's ambulatory surgery centers in Cheshire and Wilton were also named “Top ASCs” for excellence in patient safety and quality standards. Additionally, Hartford Hospital was recognized as a Top Teaching Hospital in 2023, an award given to only 75 hospitals nationwide.
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Hartford Healthcare's success is built on strong leadership, a culture of safety, and a determined commitment to continuous improvement. The health system has reduced critical safety events by 39% and hospital-acquired infections by 40% since 2019.
“At Hartford Healthcare, safety is not just a priority; it is part of our culture,” said Stephanie Carcasola, vice president of quality and safety. “We are focused on reducing human error, preventing infection and empowering staff to speak up about safety concerns.”
Efforts include bedside checklists for early detection of infections, standardized processes for infection prevention, and the use of thermal techniques to prevent pressure ulcers. Additionally, the system's antibiotic stewardship program has helped limit overprescription and reduce the risk of harmful infections such as C.diff and MRSA.
“As a high-trust organization, we have created an environment where everyone can contribute to patient safety,” said Dr. Ajay Kumar, Chief Clinical Officer.
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