Artificial intelligence is having a profound impact on the healthcare industry, especially on how companies and providers operate and deliver care. From streamlining administrative tasks to improving patient care through data-driven insights, there are many accomplishments that are only possible because of advancements in AI.
Below, members of the Forbes Business Council share their insights and perspectives on how this technological shift will shape the future of healthcare: These experts believe AI will make the healthcare industry more efficient, personalized, and accessible.
1. Healthcare workers have more time to focus on patient care
AI will improve patient outcomes and address physician shortages. AMA’s three types of clinical care AI (assisted, augmented, and autonomous) will detect clinically relevant data for physician analysis, quantify it, provide feedback for clinical decision making, and inform diagnostic conclusions and management options. AI will perform focused and intensive image and waveform data interpretation, allowing providers to focus on patient care. Rapid advances are expected. – Marc Samuels, ADVI Health, LLC
2. Identifying clinical and non-clinical patterns in marginalized populations
A key impact will be AI’s ability to analyze vast data sets to identify clinical and non-clinical patterns, especially among historically marginalized older adult populations. For AI to have an equitable impact, it must incorporate inclusive data representation, adhere to robust governance, and maintain ongoing oversight standards with clear accountability. – Sarita Mohanty, SCAN Foundation
3. More efficient data collection
Medical records contain a wealth of information, but digitized records and distributed systems make it difficult to collect data efficiently, and data insights too often go unleash. AI image recognition is already impacting diagnosis. Expect to see even more insights gained from decades of medical records and medical images in the near future. – Dennis DuFour, TDEC
4. Increasing the speed of innovation
AI is transforming the entire healthcare value chain. What began with mRNA therapies has been embraced across the industry, from diagnostics to personalized treatments to the FDA approval process. The use of synthetic data to increase the speed of innovation is perhaps most notable, as it enables a myriad of faster, more efficient use cases across the entire value chain. – Jackie Shoback, 1414 Ventures
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5. Personalizing patient care with predictive analytics
One of the most significant impacts that AI will have on the healthcare industry is the personalization of patient care using predictive analytics. AI’s ability to process large amounts of data can predict the best outcomes and treatment plans, and can also proactively warn of health issues before they become serious, which can also reduce costs. – Kamya Elawadhi, Doceree
6. Improved diagnostic accuracy
AI is profoundly transforming the healthcare business by improving diagnostic accuracy and streamlining the patient care process. Throughout our experience in technology and digital transformation, we have witnessed AI’s ability to analyze huge data sets quickly and accurately, which is of great help in early detection of diseases and personalized treatment plans. – Sanjay Sehgal, MSys Technologies
7. Improved dental practice management and x-ray analysis
The adoption of AI in dentistry has skyrocketed compared to other medical fields, with practices leveraging AI to enhance practice management and analyze dental x-rays for improved diagnostic accuracy. In the future, we can expect AI to become a true standard of care, empowering dental professionals to streamline both clinical and operational workflows to drive practice growth. – Cindy Roark, Sage Dental
8. Reduced management burden
AI has great potential, but we know there is still much work to be done to make it sustainable within the clinical ecosystem. Automating manual tasks has the potential to immediately streamline operational and administrative burdens. This will increase the efficiency of our most valuable asset, our human resources, and free up clinicians to spend more time doing what they do best: caring for patients. – Jeff Surges, RLDatix
9. Increase patient engagement even when doctors are not present
As physicians, we are beginning to understand how AI can improve clinical outcomes. In my practice, I treat obesity, but I can’t always be with my patients. Ongoing guidance and motivation is essential for long-term success after a weight loss procedure. We have been piloting the use of an AI-powered weight loss coach, which has proven to help more patients achieve their goals through greater engagement. – Christopher McGowan, True You Weight Loss, PLLC
10. Faster Results and More Accessible Care
AI is revolutionizing healthcare by providing faster results. It can quickly analyze vast amounts of data and identify patterns and anomalies that humans may miss. This leads to earlier disease detection, personalized treatment plans, and improved patient outcomes. AI can make healthcare more efficient and accessible by transforming patient care and operational workflows. – Chris Caldwell, Quicksilver Software Development Inc.
11. Reducing busy working hours for medical staff
There is a global shortage of doctors and paramedical staff, and they are always extremely busy. By introducing AI, the busy working hours of doctors and staff can be significantly reduced, leading to improved quality of medical work. In addition, by utilizing AI to analyze big data from many patients, it will also lead to the optimization of treatment and services for patients. – Takahisa Karita, UNIFY PLATFORM AG
12. More accurate analysis of medical images and patient data
AI is impacting healthcare through improved diagnostic accuracy and efficiency. Machine learning algorithms can analyze medical images and patient data more accurately than humans, enabling earlier detection and personalized treatment. This trend is likely to accelerate, transforming healthcare delivery by enhancing clinical decision-making and enabling a more proactive, preventative approach to care. – Alisha Webb, Pioneer Bank
13. Gain a deeper understanding of market trends
AI is a tool, and like many tools, it can help us become more efficient (e.g., scheduling), analyze data (e.g., results over time), and understand market trends (e.g., access to care in certain areas). That said, I don’t see AI taking away the relationship aspect of healthcare, because patients want things from their doctors that AI can’t provide, like empathy, reassurance, and support. – Christine S. Ghilain, Brain Health Neuropsychology & Brain Health Consulting
14. Improved patient satisfaction
While analytics, diagnosis, scheduling, and assistance are at the forefront of healthcare AI today, less socialized applications could help solve a long-standing challenge: patient satisfaction. AI and chatbots in particular can be used to establish real-time communication with patients who are still in the facility, allowing service recovery to engage with patients when they need it. – Deisell Donahoe, DIOSS LLC
15. Improving access to healthcare in remote communities
Health check-ups seem to be an area that requires immediate and significant impact of AI in healthcare. I think we will see the impact in remote areas where specialist doctors are not present full time. This will revolutionize healthcare especially in impoverished areas. – Onyekachi Ginger-Eke, Edutech Global
16. A more personalized patient journey
One of the most important use cases for AI in healthcare is personalizing the patient journey. Patients want answers and guidance, and if you can personalize their journey, the process will be more effective than if the patient felt like a cog in a wheel. – Chad Ramos, Privado Health
17. Greater patient understanding
What excites me most is how AI has changed the way we analyze treatment plans and how care is delivered. Through advanced analytics and 24/7 patient monitoring, we now have a deeper understanding of our patients. Medical assistants have complete patient profiles, and insights come not only from their one-on-one interactions with patients, but also from the patients’ actual experiences inside and outside of the healthcare facility. – Josh Klein, Emerest
18. Reduce waiting times for treatment
For us, AI has dramatically changed the speed at which we provide access to speech therapy. Using machine learning technology, we have been able to reduce the time to start treatment. We would like to introduce this model to other similar companies, but it has not been fully understood by those that have not kept up with the technology. We believe that with full adoption, long wait times will become a thing of the past. – Givona Sandiford, Melospeech Inc.
19. Improved Drug Discovery
The impact of AI on healthcare will be far-reaching, transforming everything from diagnosis to treatment plans to surgery. AI like AlphaFold 3 will revolutionize drug discovery. We are already using large-scale language models to create or summarize medical notes and drive interoperability by transforming unstructured documents into structured data. The healthcare industry will become more efficient, effective, and patient-centric. – Johnny Hecker, Consensus Cloud Solutions
